Exceed Expectations. Take pride in not only providing quality work at an affordable price, but also building relationships with your clients. This is what sets you apart from the competition and keeps customers coming back year after year.
What do Lamborghini, Porsche, Aston Martin and mansion owners have in common? Aside from being extremely successful and enjoying a high-class lifestyle, they also know how to treat their clients with respect. It's not just enough to show them a good time or give them what they want; these business owners go the extra mile to ensure that their clients feel appreciated. Do you do the same in your industry? Or could you be doing more?
I had to admit, I was feeling pretty proud of myself. Sure, it's not like I'm the one who bought a Porsche, but that didn't stop me from feeling proud nonetheless. It felt good knowing that my client was going home with an appreciation for what they got and how we treated them. All in all, do an amazing job exceeding your client's expectations. It felt great to know that we could give them a fantastic experience and make them feel valued as a customer.